Program Assistant, Volunteering - Bilingual (French / English)

 The Opportunity

The Program Assistant provides vital administrative support to Crossroads International’s program to advance equality for women and girls. S/he is a key resource to Crossroads stakeholders including volunteers, partners, funders and staff. Duties include: stakeholder communication and correspondence; record keeping including partner and volunteer information; reception; travel and logistics; as well as finance support including allowances, expense reconciliations and accounts payable. The Program Assistant undertakes basic research as required, contributes to the preparation of reports and presentations, and supports public engagement, outreach and events. The program assistant is a member of the Crossroads administrative team which collaborates in providing administrative support in the Montreal team and across the organization.

The Ideal Candidate

The ideal candidate is a tech savvy, team player that can balance efficiency with strong attention to detail. The incumbent will ensure all duties are carried out in compliance with Crossroad’s mission, strategic priority, policies, standards and systems. S/he will be an enthusiastic ambassador for Crossroads International and an effective collaborator that works with members of the program team, as well as with other parts of the organization to ensure timely and superior level of customer service with our stakeholders.  

Qualifications, Skills and Abilities:
Post-Secondary college diploma with two years of administrative, travel and logistics experience
Fluent in both French and English, oral and written. Spanish is an asset.
Tech savvy with high level of proficiency in Excel, PowerPoint and the MicrosoftOffice Suite; experience with constituent management databases including Raisers Edge, experience with SharePoint, social media, HTML or Web CMS and other cloud based software an asset
Excellent organizational skills and meticulous attention to detail
Strong customer service and stakeholder management skills
Strong proofreading and editing skills
Strong initiative, judgement, project management and ability to work independently with minimal supervision
Demonstrated ability and comfort in handling and maintain sensitive and confidential information
Demonstrated ability to effectively manage multiple tasks and use independent judgement
Commitment to advancing equality for women and girls
Excellent cross-cultural and interpersonal skills
Ability to work effectively as part of a team

Location: This position is based in Montreal

Position Type: Sick leave replacement 5 days/week, beginning January 4th, 2018 for a minimum of 4 months. Competitive salary and benefits

If you are interested in joining a dynamic international development organization in a role that has global impact, please submit a letter expressing interest in the position, highlighting skills and experience. An up-to-date résumé should also be attached. Please in one document (word or PDF) by e-mail to with Program Assistant in the subject line.

Only qualified applicants will be granted an interview

Closing Date: December 11, 2017

Crossroads International is committed to principles and values of access and equity. We encourage applications from people of colour, people with disabilities, and people from aboriginal and/or other marginalized communities. All applicants must currently be eligible to work in Canada. We thank all applicants in advance, however only those selected for an interview will be contacted.


ONE WORLD where poverty is eliminated, equality prevails and the rights of women and girls are fulfilled.

The Organization
Crossroads International, a leader in international cooperation, has been fighting inequality for more than 50 years. We do this by bringing people together for a common cause, to create lasting solutions to overcome poverty and advance women’s rights. Crossroads works in some of the world’s poorest nations in Southern Africa, West Africa and South America.  We work with local partner organizations to create decent jobs and to empower women to become leaders and live free from violence.  Every year, we engage hundreds of experienced volunteers and staff North and South who apply their expertise locally to address global issues.  We invest in local partners who are best positioned to meet the needs of their communities.  With local partners, we develop co-operatives and collective enterprises that generate income and advance the autonomy of youth, women and the rural poor. We pilot innovative approaches to reducing violence against women and girls and advancing women’s rights. Together we are leveraging knowledge, expertise and dollars to create a more just and equitable world. 

Crossroads is a registered charity, supported by Global Affairs Canada, other government and non-government funders, and many individual donors around the world.


Crossroads International gratefully acknowledges the support of: